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Useful information

Doubts or questions? Here you can find the answers you are looking for. Scroll through the useful information we have gathered for you and start planning your stay.  

Check-in and check-out

Apartments at the Aparthotel Majestic are available from 4:00 pm on the day of arrival and check out is by 9:30 on the day of departure.

Security Deposit

Upon arrival, guests staying at Aparthotel Majestic are required to pay a €150 deposit along with any outstanding balance. This deposit will be refunded at the end of the stay, following the return of keys and a staff inspection of the apartment.

Cancellation Conditions

In case of cancellation of the stay:

  • Up to 4 days before arrival, cancellation is free of charge       
  • For cancellations with less than 4 days' notice, the penalty is 30% of the amount due, recoverable as a deposit for stays to be used within one year 
  • After arrival, in case of a departure earlier than the check-out date fixed at the time of booking, there is no reimbursement of unused nights
  • Different conditions are in force in case of deposit payment 
Methods of payment

On arrival, the balance can be settled by cash, ATM, cheque or credit card (Visa or Mastercard).

Pool

The indoor heated swimming pool can be used when wearing a swimming cap and is supervised by a lifeguard. It can be accessed daily between 3 pm and 8 pm (schedule subject to possible change in low season). If you do not have a swim cap, you can purchase one at the facility at a cost of €3. Armbands and goggles are also available for purchase at a cost of €8.

Spa

The spa includes sauna, steam bath, experiential shower and a small relaxation area. Use of the spa is restricted to those over the age of 16 and is possible from 3 pm to 8 pm (hours subject to possible change in low season).

Gym

The gym is equipped with Technogym machines such as elliptical, treadmill, exercise bike and multifunctional bench. Access to the gym is allowed between 9:00 am and 8:00 pm.

Playroom and baby room

Playroom and baby room areas are available for use between 9:00 am and 11:00 pm.

Restaurant

The Majestic has an adjacent restaurant where aparthotel guests can enjoy buffet breakfast service upon request.

Extra infant

By paying an additional fee of €10 per day, you can accommodate an extra child in the apartment not over the standard number of beds. The child must not exceed 2 years of age.

Midweek room cleaning

If you wish to receive an extra change of towels and have the staff clean the bathroom and floors before the end of your stay, the service charge is €50 for one-room and two-room apartments and €70 for three-room apartments.

Daily room cleaning

If you would like to receive an extra change of towels and for the staff to clean the bathroom and floors daily, the service charge is €20 per day.

Laundry with dryer for a fee

A laundry department is located in the basement. You can use the washing machine (with detergent) and dryer for €5 per wash or drying cycle. The use of ironing board and iron, on the other hand, is free of charge.

Parking space in the garage

At a cost of €10 per day you can park your car in the covered garage.

Baby stroller and baby backpack

Strollers and baby backpacks are available for rent at a cost of €10 per day.

Bathrobes

For those who wish, upon payment of €8 and security deposit of €25, it is possible to rent a bathrobe - handy both to access the sauna and to keep in your apartment.

Fiemme Cembra Guest Card
One card, many advantages

When you stay at the Aparthotel Majestic, you will receive a free Fiemme Cembra Guest Card, which allows you use of public transport in Trentino free of charge and to obtain discounts and special rates for visiting museums, parks, castles and many other attractions. In the summer, you can enjoy numerous child-friendly experiences with the card.

val di fiemme guest card
Trentino Guest Card